Shipping policy
SHIPPING POLICY
Thank you for shopping with Cami Co Designs! Each item is handmade with care, and we work hard to prepare and ship your order as quickly as possible.
PROCESSING TIMES
Because our products are handmade and many are created in small batches, please allow approximately 3–5 business days for your order to be prepared for shipment. During holidays, new collection launches, promotions, or periods of high order volume, processing times may be slightly longer. Any extended processing time will be noted on the product page whenever possible.
SHIPPING
We currently ship within the United States. Shipping rates are calculated and displayed at checkout unless otherwise noted. Once your order has shipped, you will receive a shipping confirmation with tracking information when available.
DELIVERY TIMES
Delivery estimates provided at checkout are estimates only and begin after your order has been processed. Once a package has been transferred to the shipping carrier, delivery times are outside of our control. Cami Co Designs is not responsible for carrier delays, weather-related delays, or other circumstances outside of our control.
SHIPPING ADDRESS
Please carefully review your shipping address before completing your purchase. Customers are responsible for providing a complete and accurate delivery address. If you notice an error after placing your order, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has begun processing or has shipped.
LOST, DAMAGED OR INCORRECT ORDERS
If your order arrives damaged or you receive an incorrect item, please contact us as soon as possible with your order number and photos of the item and packaging so we can help resolve the issue.
If tracking shows your package as delivered but you have not received it, please first check around your property, with household members or neighbors, and contact the shipping carrier. If you still cannot locate your package, please contact us and we will do our best to assist you.
ALL SALES ARE FINAL
Because each item is handmade with care and created in small batches, all sales are final and we do not accept returns or exchanges. Please review product descriptions, measurements, photos, and details carefully before placing your order. If there is an issue with your order, please contact us so we can help.
QUESTIONS?
If you have any questions about your order or shipping, please contact us at camicocollective@gmail.com.
Thank you for supporting Cami Co Designs and our small handmade business!